FAQ's

In simple terms, this refers to a form of hosting specifically configured for high availability enterprise class business email messaging. Although there are many web hosting companies who provide email, dedicated business email hosting providers like MynextMail® offer a highly advanced state-of-the-art email hosting solution hosted on dedicated custom email platforms offering greater reliability, security, functionality and expandability.

While for some businesses and organisations managing an email messaging system in-house is the preferred method for providing business email messaging for their employees, a growing number of businesses have realized that email hosting is a 100% overhead and are now benefiting from outsourcing to dedicated email hosting providers like MynextMail®.

They save money, time and frustrations and they get a solution that is more advanced than basic web mail offered by Web Hosting companies. In this model, an organisation can continue to support and maintain its desktop infrastructure, but outsource all email backend services, from hosting and provision of user mailboxes to providing all security, software, hardware and related services.

Using a managed hosted model provides a number of advantages, including lower and more predictable costs of ownership to greater reliability, security and expandability.

A company that specialise in enterpise class business email hosting. Email offered by most Web Hosting companies and Internet Service Providers is usually more basic standardized POP3 based email and webmail based on open source applications like Horde or Squirrelmail.

In our opinion, it is important to choose a business email hosting provider that can offer a well integrated approach to your business email needs at a reasonable cost and that can guarantee security and availability.

Your business email hosting provider should be able to give you an affordable control over all your email needs in one package that can start small and grow with your business.

MynextMail® is dedicated to delivering robust business email hosting solution hosted on a world class infrastructure that guarantees high availability, reliability and security.

Moreover, at MynextMail® our commitment is to remain a global leader in business email hosting delivering feature rich business email messaging solutions including webmail 2.0, mobile device support, groupware collaboration tools, backup and archiving.

You will also notice that our service offerings are some of the best in the market with large email storage and unlimited bandwidth. We want you to focus on growing your business and not worry about extra charges for bandwidth and storage. You can start with a small package and easily upgrade as your business grows, all within a reasonable price range.

Think of it this way, say you had a serious problem with your tooth and it needed special careful attention, would you go to a GP or a dentist? I am sure you get my point. If your business depends on email (...which business doesn't?) then you do not want to risk loosing important messages because of unreliable freebies.

Beside, the reason they give you free email is because they are trying to lock you in. In most cases, when you cancel your internet subscription with them, they will cancel that email as well. Do you really want such an inconvenience in your business? Imagine you have printed all your buiness marketing materials with that email account and all of a sudden you can't access it anymore. Imagine the cost of changing your marketing materials, the pain, the inconvenience, the time and sales opportunities wasted.

You can access your emails via our fully featured based Web 2.0 interface, Outlook, Blackberry, iPhone, Smart Phones or any other email client program. The choice is yours!

Because we understand the critical nature of security for our client’s business email communication, our data centre is monitored 24/7/365 with full site CCTV, palisade perimeter fence, security tag system entry and security flood lighting.

Network security is provided by multiple physical and software firewalls to protect you from threats such as malicious hackers, viruses and worms that spread over the internet

Yes. MynextMail® has a unique server migration tool that takes care of all the worries out of this process! With just a few clicks we can migrate your emails from any 3rd party mail server running on the internet.

The process is fully monitored by our engineers as it progresses and full logging is available for future reference.

Technically no! Just choose the package that meet your business needs and budget and if you outgrow that package, you can upgrade to another package or order additional mailboxes instantly.

Technically No. Just choose the package that meet your business email storage needs and budget and if you outgrow that package, you can upgrade to another package or order additional email storage instantly.

Yes we do, please take a look at our Terms & Conditions page for more information.

At MynextMail® we understand that a solid backup solution is imperative to the safety and reliability of your email messaging. All data on our email servers is backed up on daily basis. We also offer additional payed-for storage for email archiving so you can meet your regulatory requirements.

Yes. Once you sign up for any of our hosting packages, all settings will be emailed to you or you can access them on the Client Area section on this website.

Of course we do! Our online support is available 24/7/365.

Absolutely. Even though you need a registered domain name for hosting emails with us, you don’t necessarily need to have a website. You can always upload your website anytime in the future.

Once we’ve received full payment for your first invoice, we usually setup your business email hosting account within minutes. You can start sending emails immediately once you’ve created your mailboxes.

If your domain is new or you’ve transferred it from another register it usually takes between 12-48 hrs before your domain is ready to receive emails, but in most cases it’s much quicker than that.

WYou can upgrade/downgrade whenever you need to with no penalties or charges. Just login to your client area and go to "My Services" and you can request an upgrade or downgrade from there.

Not at all. You just need to give us a 30-day cancellation notice.